Return Policy

Thank you for shopping at Emma Brighton! We do our best to ensure our customers are satisfied. Please read our return policy below.

Returns:

You can return items within 30 days of the purchase date. The item must be unused, in its original packaging, and in the same condition as when you received it.

Exchanges:

If you received a defective or damaged item, we will gladly exchange it for a new one. Please contact our customer service at  info@emmabrighton.co.uk to initiate an exchange.

Return Shipping Costs:

The customer is responsible for return shipping costs, except in the case of defective or damaged items. We recommend using a trackable shipping method to ensure your return is received.

Non-Returnable Items:

Certain items cannot be returned, such as personalised products or perishables. Please refer to the product description.

Contact:
Do you have any questions about our return policy? Please contact our customer service.

Thank you for choosing Emma Brighton! We appreciate your purchase and will do our best to make your shopping experience as pleasant as possible.