Shipping Policy

Thank you for choosing Emma Brighton! We do our best to provide you with a smooth and reliable shopping experience. Please read our shipping policy below.

Order Processing:

All order are processed within 1-2 business days. Orders placed on weekend or holidays are processed in the following business days.

Shipping Costs:

Shipping typically takes between 5 to 8 business days depending on your location. Once your order has been shipped, you will receive tracking information so you can monitor the progress of your delivery.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to track your order via our Order Tracking page.

International Shipping:

We offer international shipping to select countries. Shipping costs and delivery times may vary. Review shipping options during checkout.

Customs and Taxes:

International orders may be subject to customs duties and taxes imposed by the destination country. The recipient is responsible for these additional charges.

Delivery issues:

If there is a problem with the delivery, please contact our customer service at info@emmabrighton.co.uk. We will do our best to solve the problem quickly.

Address Accuracy:

It is the customer's responsibility to fill in the shipping address correctly. Please double check your address before completing your order.

Delays:

In the event of unexpected delays, we will promptly notify you and provide updates on the status of your order.

Returns & Refunds:

Please review our Returns Policy for information on returns and refunds.

Contact:

If you have any questions about our shipping policy, please contact our customer service team at  info@emmabrighton.co.uk